La Creole Beach and SPA

FAQ

What is the hotel's location?

The hotel is located in the heart of a vast tropical garden with exotic colors, at Pointe de la Verdure, 1 km from Gosier, 7 km by car from the center of Pointe à Pitre, and 12 km from the Pôle Caraïbes International Airport.
It is ideally situated for exploring the Guadeloupe Islands: Marie-Galante, Les Saintes, La Désirade, not to forget Basse-Terre.

What types of rooms are available?

The hotel consists of 210 rooms equipped with either 2 large double beds (capacity of 2 adults + 2 children up to 17 years + 1 baby or 3 adults + 1 child + 1 baby) or a King size bed (capacity 2 adults + 1 child up to 17 years on an extra bed) divided into:
– Classic Rooms,
– Superior Rooms,
– Superior Terrace Rooms,
– Sea View Rooms,
– Sea View Terrace Rooms,
– Junior Suites Sea View,
– Family Junior Suites Terrace (Duplex: 2 adults + 2 children + 1 baby).

How can I book a room?

You can book your stay under the best available conditions on the hotel’s website: https://creolebeach.com
The cancellation policy depends on the offers.

What are the hotel's facilities?

Located by the sea, the hotel has a 500m2 swimming pool with a children’s pool and a beach equipped with free sun loungers and parasols. Beach towel with deposit.
A Kids’ Club offers activities for children aged 4 to 12 during the French school holidays.
A Spa including 1 sauna, 1 hammam, 4 massage rooms, and a relaxation room.
A fitness room is available for your well-being.
2 restaurants, 1 beach snack bar, and a bar.
Free and unlimited Wi-Fi throughout the hotel.

Is there a pet policy?

Pets are not allowed.

What are the dining options?

The hotel has 2 restaurants, 1 beach snack bar, and 1 bar:
– La Route des Epices for American breakfast, lunch, and dinner buffet with Creole, Italian, Grill Rotisserie cuisine. It is open from 6 am to 10 am, 12:30 pm to 2 pm, and 7 pm to 10 pm.
– Le Zawag, À la Carte restaurant, is open for lunch and dinner from 12:30 pm to 2 pm and 7 pm to 9 pm, closed on Wednesdays and Sundays.
– Le Yureli Beach Bar offers snacks and drinks on the beach every day, from 10 am to 7:30 pm.
– La Rhumerie bar offers cocktails, local drinks, and fresh fruit juices, every day from 10 am to midnight.

What are the tourist attractions near the hotel?

Discover the natural wonders of the Guadeloupe Islands during your trip.
This destination offers a multitude of activities: climbing the La Soufrière volcano, exploring the flora at the Botanical Garden, family adventures in treetop adventure parks, walking at the top of the trees in the Caribbean’s only canopy at the zoological park, hikes suitable for all levels in the tropical forest, canyoning descent, a day trip to the Archipelago: Les Saintes, Marie-Galante, La Désirade, or diving into the underwater world at the Cousteau Reserve.
A variety of experiences awaits visitors of all ages, whether traveling with family, as a couple, or with friends.

How can I contact you if I have additional questions?

You can reach the hotel at +590 (0) 590 90 46 46, by email at reservation@creolebeach.com, or book directly on the site https://creolebeach.com or at the Commercial Service in Paris at + 33 1 42 56 46 98.

What are the check-in and check-out times?

Check-in is at 4:00 pm and check-out at 12:00 pm, the reception is open 24/7.
The hotel is open year-round.

Does the hotel have a Concierge service?

The hotel offers a Concierge service open every day from 8 am to 7:30 pm to organize:
-Airport transfers,
– Car rental,
– Booking excursions and activities,
– Guided or À la carte tours according to your desires. Our Concierge Gwladys will be delighted to welcome you and help you discover our Butterfly Island! The Espace Créole team is available by email at espacecreole@creolebeach.com or at +590 (0) 5 90 90 23 69.

Does the hotel have seminar rooms?

The hotel has 3 seminar rooms that can accommodate any type of event (seminar, congress, meeting, wedding…):
– The Chocolat room, 71 m2, can accommodate up to 60 people,
– The Fort Royal room, 168 m2 and can be divided into 4 breakout rooms, can accommodate up to 220 people,
– The Route du Rhum room, 210 m2, can accommodate up to 200 people The hotel’s gardens and beach can also host private events with the setup of tents.
For all quote requests, you can contact the Groups service: groupes@deshotelsetdesiles.com

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